Privacy Policy

1. Who We Are

JD Masonry Edinburgh ("We", "Us", "Our") Provides Traditional And Specialist Masonry Services Across Edinburgh And The Lothians. We Are The Data Controller For The Personal Information Described In This Policy. You Can Contact Us At partners@jdmasonryedinburgh.co.uk Or 0131 356 0251.

2. Information We Collect

• Details You Give Us Through Our Quote Form: Your Name, Phone Number, Email Address, Full Postcode, The Service You Require And Any Message You Send Us.
• Details You Give Us By Phone, Email Or WhatsApp When You Enquire About Work.
• Technical And Usage Information Collected Automatically, Such As Pages Viewed, Referring Website And Approximate Location Derived From Your Device Or Browser.

We Do Not Ask For Or Store Payment Card Details Through This Website.

3. How And Why We Use Your Information

• To Respond To Your Enquiry And Prepare A Quotation — Necessary To Take Steps At Your Request Before Entering Into A Contract.
• To Carry Out And Manage Agreed Work, Including Scheduling And Invoicing — Performance Of A Contract.
• To Keep Records Of Enquiries And Work Carried Out, And To Improve Our Service And Website — Our Legitimate Interests In Running Our Business.
• To Measure The Performance Of Our Advertising — Only Where You Have Given Consent Through Our Cookie And Tracking Settings.
• To Meet Legal, Tax And Insurance Obligations — Compliance With A Legal Obligation.

4. Who We Share It With

We Do Not Sell Your Personal Information. We Share It Only With Service Providers Who Help Us Run Our Business, Such As Our Website Hosting And Database Provider, Our Email Delivery Provider, And Advertising And Analytics Platforms Including Meta (Facebook) And Google Where You Have Consented. We May Also Disclose Information Where Required By Law Or To Establish Or Defend Legal Claims.

5. How Long We Keep It

Enquiries That Do Not Lead To Work Are Kept For Up To 24 Months. Records Relating To Completed Work Are Kept For Up To Six Years To Meet Tax, Guarantee And Insurance Requirements, After Which They Are Deleted Or Anonymised.

6. Your Rights

Under UK Data Protection Law You Have The Right To Access, Correct Or Erase Your Personal Information, To Restrict Or Object To Its Use, To Data Portability, And To Withdraw Consent At Any Time Where We Rely On Consent. To Exercise Any Of These Rights, Email Us At partners@jdmasonryedinburgh.co.uk. You Also Have The Right To Complain To The Information Commissioner's Office (ICO) At ico.org.uk.

7. Security And Storage

Enquiries Submitted Through This Website Are Stored In A Secure, Access-Controlled Database And Sent To Our Business Email Address. Some Of Our Providers May Process Data Outside The UK; Where They Do, Appropriate Safeguards Such As Standard Contractual Clauses Are Relied Upon.

8. Cookies And Tracking

This Website Uses Cookies And Similar Technologies, Including The Meta Pixel. Please See Our Cookie Policy For Full Details And How To Control Them.

9. Changes To This Policy

We May Update This Policy From Time To Time. The Date At The Top Of This Page Shows When It Was Last Revised.